Tag: government

Southern Monuments

Monuments tell the story of a people. Overlooking the town of Sylva, North Carolina, stands a Confederate War Memorial. The statue was erected in 1915, at the height of Jim Crow in the South. Bands played and dignitaries came from as far away as Asheville. The copper soldier stands guard atop a stone base in front of the courthouse,…




Signs of Spring

There are signs of spring in Washington, DC, little splashes of color appearing around the Tidal Basin and elsewhere in the city, despite temperatures that remain in the 40s. I spotted bits of of yellow, pink and white while running between memorials, the bright tones popping out against the muddy grays and browns of late…




Public Servants, Not Trump Servants

President Trump is “locking down” government communication, including social media, at federal agencies. A crackdown is occurring at the Department of Transportation, HHS and other agencies. Press releases, tweeting and even public speaking is banned – temporarily, they claim. Trump loyalists are being embedded to monitor the work and communications of public servants. Public servants…




Get Them to Open Your Email: Three Tips from GovDelivery

Email is the simplest of digital marketing tools and one of the most effective ways of motivating an audience. Of all the tools in the online suite, it’s been around the longest. It’s pre-web, people! The first email was sent in 1971, when the World Wide Web was nothing but a fanciful theory and social…




Making a U-Turn through the Stop U-Turns on Penn Protest

Why doesn’t the DC Department of Transportation (DDOT) protect the bike lane in front of the Wilson Building? That was the subject of the recent protest, Stop U-Turns on Pennsylvania Avenue. Local cyclists (including me) created a human shield to protect those using the bike lane that runs down the center of Pennsylvania Avenue. While…




Employees Are the Brand

Your employees are your brand, according to an all-star panel of communicators at the recent workshop, “Building an Agency’s Brand and Defining the Audience.” The Federal Communicators Network (FCN) and the Partnership for Public Service sponsored this conversation on how to build a strong brand and better define your audience. This lively discussion featured real-world…




WABA Honors the Best in Local Biking

The tension was palpable at the 2015 Bicyclists’ Choice Awards. Washington area bike riders had nominated and voted on their favorite bike stuff in DC, MD and VA –  but who would win? All was revealed on Friday night at the Thurgood Marshall Center in an action-packed evening put on by the Washington Area Bicyclists Association (WABA). On a…




Innovate or Be Mildly Embarrassed

Culture eats strategy for breakfast. – Peter Drucker Dr. David Bray, Chief Information Officer, Federal Communications Commission, mentioned this quote in “Innovate or Die,” a panel discussion on governmental innovation at Collaborate. His point was the leaders must do more than just develop a grand vision for their organization – they must build an innovative culture if…




Metro and the Culture of Organizational Indifference

Every morning, I walk by the empty shell of the Silver Spring Transit Center. It was supposed to be a glorified bus shelter, where people could transfer from one bus to another. Construction began in 2008. Six years and $125 million later and it’s still not open. Why? Because it’s unsafe. The concrete in the…




Coffeeneuring #5: A Tale of Two Cycletracks

Coffeeneuring 5: Starbucks Date: November 3, 2014 Distance: Ten miles Why do you go to Starbucks? You go because you know exactly what you’ll get. From the logo on the cups to the layout of the bathroom, a Starbucks in San Diego is just like a Starbucks in New York. You can travel across the…