Tag: social media

Public Servants, Not Trump Servants

President Trump is “locking down” government communication, including social media, at federal agencies. A crackdown is occurring at the Department of Transportation, HHS and other agencies. Press releases, tweeting and even public speaking is banned – temporarily, they claim. Trump loyalists are being embedded to monitor the work and communications of public servants. Public servants…




Employees Are the Brand

Your employees are your brand, according to an all-star panel of communicators at the recent workshop, “Building an Agency’s Brand and Defining the Audience.” The Federal Communicators Network (FCN) and the Partnership for Public Service sponsored this conversation on how to build a strong brand and better define your audience. This lively discussion featured real-world…




NPS: Why Won’t You Answer Me?

I recently attended Social Media: What’s the Right Strategy for Your Agency?, a forum put on by the Federal Communicators Network. The event was a roundtable discussion of best practices from social media experts at the CIA (really), VA and USGS, among others. It was a very interesting discussion but one point stood out for…




The 21st Century is a Really Bad Time for Control Freaks

The 21st Century is a really bad time for control freaks. – Alec Ross, former Senior Advisor for Innovation to the U.S. Secretary of State The State Department trusts its employees to tweet – why doesn’t yours? The above quote was mentioned by Graham Lampa, State Department Office of Public Diplomacy, at the SocialGov Summit,…




Don't Mess Up My Block – Free for CyberMonday

Get my biz book satire Don’t Mess Up My Block for free this CyberMonday! My funny novel follows Laurent Christ, self-annointed business guru, as he travels the country dispensing bad advice to clients large and small. The book skewers social media consultants, big government, corporate-speak and other evils of contemporary America.




Interview with Suzie Robb of Boobs Bacon Bourbon

For the “Man Up!” issue of On Tap Magazine, I had a chance to interview Suzie Robb of Boobs Bacon Bourbon, a web site that covers these important male interests. Given her web site, I thought she’d be perfect for the dude-themed August edition of On Tap. If you live in DC and are on…




Washington Post, What Happened to You?

Washington Post, what happened to you? You’re the paper of Woodward and Bernstein, a beloved local institution and a veritable fourth branch of government. Coming home after a Saturday night carousing, I used to love to see the trucks lined up outside your building on 15th Street. Back then (the 90s), the paper was printed…




I Wish I Had Tweeted More: Confessions of a Social Media Skeptic

I was there at the beginning. In 2007, Twitter leapt into geek consciousness at SXSW Interactive. Monitors had been placed in the halls of this tech conference, displaying what people were tweeting about. I thought it was an interesting curiosity, like watching telegrams in real time. Little bursts of text scrolled across the screen, as…




Should You Yammer?

I’m quoted in this article on AOL Government about using internal social networks. Imagine a company-wide version of Twitter or Facebook and you’ll have a good idea of how an internal social network works. They’re non-hierarchical, open environments where employees can share information. Perhaps the best known of these systems is Yammer. It’s billed as…




Execution Trumps Strategy at What's Next DC

Execution trumps strategy, according to Rachel Tipograph, social media director for the Gap. She was a very wise speaker on the “how” of actually getting things done in large organizations. Creating meaningful experiences online is more important than endless rounds of strategy and planning. As I listened to her speak at What’s Next DC, I…