President Trump is “locking down” government communication, including social media, at federal agencies. A crackdown is occurring at the Department of Transportation, HHS and other agencies. Press releases, tweeting and even public speaking is banned – temporarily, they claim. Trump loyalists are being embedded to monitor the work and communications of public servants.
Public servants are called that for a reason – they work for the public. It’s a service, paid for with your tax dollars. Federal employees do not work for a single faction. They serve all of us, no matter which political party we support.
They are public servants, not Trump servants. Their work belongs to us. They have an obligation to communicate to the citizens who pay their salary.
I worked as a contractor in the communications department of a large federal agency. Among my duties was updating the social media account. As long as I avoided certain hot-button issues (like climate change), I was allowed to write and post to Facebook and Twitter without review.
Was this because senior management was interested in more important matters? Or didn’t think social media was important? A little of both. Press releases went through rounds of reviews because they could be printed out, marked up and distributed. The ephemeral world of social media didn’t lend itself to such micromanagement so was left alone.
It’s also impossible to monitor, as the rogue Badlands NPS account revealed. While there are tools to manage social media, my agency didn’t have them. We didn’t know how many social media accounts we had, who ran them or what they were doing with them. Different components of the agency had set them up, without informing HQ. Passwords to social media accounts were widely shared and given to interns and even contractors, like myself.
I felt we should communicate more, not less. There were some fascinating stories inside the agency where I worked. Technicians developing tools to alert the public to severe weather. Scientists uncovering the secrets of the lightless deep ocean. Researchers helping farmers plan for drought.
There should be more government communication, not less. Every government employee should be allowed to communicate with the public on the subject of their work. Conservatives should demand this – don’t you want to know what your money is being used for?
Information wants to be free, wanting to escape its bounds and find its way to readers. Just look at the 2016 campaign, during which embarassing DNC documents were leaked by the Russians.
The Trump action will ultimately fail, the tools they used against opponents now turned upon them. Once the feds discover how easy it is to go rogue, an alternate universe of federal information will be established in cyberspace, outside the control of Trumpian minders, a Wikileaks of climate reports, scientific research and gossipy accounts of government life, ultimately achieving the aim of making government information accessible to the people.
For what better way to get people to read something then to tell them that it’s banned? 😉
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