The Centers for Disease Control have really been a leader when it comes to adopting new technologies to reach out to the public. They use email updates, RSS, podcasts, blogs, Second Life, Whyville and other tools to get their message out. Their site is attractive, easy to use and almost makes it fun to learn about the latest pandemics.
VA MidSouth Healthcare Network
Navigating and obtaining government benefits can be an onerous assignment. This network of six VA Medical Centers and 32 community-based outpatient clinics has made this vital task easier by surveying their users and then adapting the site to their needs. The use of the “I Want To” box on the home page provides quick access to medical benefits for patients.
This year’s winners and finalists were recognized by their peers as federal websites that had done an outstanding job of making it easy for their customers to complete their most important task online.